Policies

Disclaimer

This site is provided by Dolce Vita Wine Shop on an "AS IS" basis. Dolce Vita Wine Shop makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information included on this site to the full extent permitted by law.  We disclaim all warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.  Dolce Vita Wine Shop will not be liable for damages of any kind arising from the use of this site including but not limited to indirect, incidental, punitive and consequential damages, even if we have been notified of the possibility of such damages.  In no event shall any damages exceed the amount paid by you, if any for accessing or using this web site. 

This Agreement shall be governed in all respects by the laws of the State of Minnesota, Carver County. We do not guarantee continuous, uninterrupted or secure access to our services, and operation of our site may be interfered with by factors outside of our control. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

Title

Title to all purchases passes immediately to the purchaser at our location in Chaska, Minnesota at the time of purchase. You shall pay any applicable state and local taxes, and any applicable compensating use tax of another state which we may be required by law to collect at the time of the payment of the purchase price. We make no representation to the legal rights of anyone to ship or import any products into any state outside of Minnesota. The buyer is solely responsible for shipment of products. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you.

Security Policy 

Dolce Vita Wine Shop shall make all reasonable efforts to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Secure Sockets Layer (SSL) software is the industry standard used to encrypt  personal information, including credit card number, name, and address, so that it cannot be read over the internet.  While we implement the above security measures on this site for your online purchases, you should be aware that 100% security is not always possible.

Errors and Omissions

We are not responsible for typographical errors of any kind. There may be errors/omissions in listed prices, quantities, vintages and label or bottle images. We reserve the right to adjust listed prices at our discretion, without prior notice. The listing of a price for any product on this Web site is not an offer to sell that product, but rather is a solicitation for an offer from you, the consumer, to purchase that particular product. A contract regarding that particular product is not formed until Dolce Vita wine Shop accepts your offer to purchase same.

Privacy Policy

Dolce Vita Wine Shop is committed to keeping personal information collected from people that visit our website accurate, confidential, secure, and private.   This website collects various types of information. Such as voluntarily provided information which may include:

  • Name
  • Address
  • Email address
  • Billing address
  • Phone Number
  • Names of Items purchased
  • Credit Card information

We will collect this information in order to fulfill your order, provide you with information in regards to your order. We ask for your phone number in the event that customer service needs to contact you and cannot reach you by email. We have the information about products that you ordered in order to provide you with the best customer service and accurate information about your order.

Certain information is automatically collected when visiting our website, which may include cookies, third party tracking technologies, and server logs.

Dolce Vita Wine Shop may collect and make use of personal information to assist in the operation of our website and to ensure delivery of the goods you need and request.  Dolce Vita Wine Shop does not now, nor will it in the future sell, rent or lease any of your personal information to any third party.  Dolce Vita Wine Shop may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws or a lawful court order.

All visitors to our website have the option to discontinue receiving electronic communication from us.  To discontinue or unsubscribe, please send an email that you wish to unsubscribe to vino@dolcevitawine.net.

Dolce Vita Wine Shop reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website so that our users and visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information.

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Return Policy

  1. "Old" wines (defined as those with vintages more than six years old) are NOT guaranteed for drinkability and not eligible for returns.
  2. Returns must be accompanied by a store receipt.
  3. Returns must have been purchased within the past 90 days.
  4. All sales from the close-out section are FINAL. No returns or exchanges will be accepted on these items.
  5. Gift cards may not be returned for cash.
  6. Special orders cannot be exchanged or returned, unless that item is defective.
  7. In order to receive credit, defective products must be returned in their original containers, and must not be emptied by the consumer.
  8. Non-defective returns must be in original, saleable condition, at the sole discretion of Dolce Vita Wine Shop.
  9. Non-defective returns in excess of 3 items in total will be assessed a 10% restocking fee.
  10. Refunds will be made using the same tender type as the original sale, or if the customer prefers, can be offered as a store credit or gift card.